Privacy and Cookies

Opt-out

It is possible to join our postal mailing list, our email list or both lists. You may opt-out of receiving these communications at any time by emailing us at admin@c4m.org.uk or writing to us at The Coalition for Marriage, 8 Marshalsea Road, London, SE1 1HL.

Overview

We collect personal information from:

• supporters and those who have contact with us
• our volunteers
• donors when they make a donation

We use personal information to:

• keep in touch with our supporters
• carry out reasonable administration of our mailings, donations, and volunteering
• manage enquiries
• improve communication with our supporters

We also collect data relating to use of our website.

How we obtain personal information

Information provided by the data subject

Those who have joined our mailing list have indicated support for our aims and are categorised as our supporters. They have given us their details and asked to be kept informed; either in signing our earlier petition in support of marriage, or by subsequently signing up to receive our mailings.

The information provided to us will include some or all of the following:

• name and title
• address including postcode
• email address
• country they live in (if outside the UK)

We also collect the following information:

• telephone number, e.g. if a supporter contacts us and volunteers their number
• amount and frequency (if giving regularly) of donation, and partial bank details of donor (but not sufficient to effect a transaction)
• information about our relationship with supporters and those who contact us

Some of our supporters volunteer to conduct activities for us. Our volunteers provide us with their name, title, contact details, occupation and references.

Information we get from other sources

We sometimes use legal and publically available sources to obtain information. For example:

• a telephone number for someone on our mailing list if we have cause to contact them and do not already have a number
• to ensure that existing supporter contact details are up to date

How we use personal information

We use personal information to:

• administer mailings to our supporters, to keep them informed
• manage enquiries from supporters and those who contact us and keep a record of contact and correspondence
• manage our volunteers and provide or administer activities for them
• administer donations, thank donors, and maintain our accounts and records
• improve our communications and opportunities

We endeavour to keep personal information up to date. This includes monitoring returned mail to let us know if a person no longer lives at the address we hold for them. We also use public sources to check we do not send communications to the wrong place or person.

If a person applies to work for us, their personal information will only be processed for the purposes of recruitment and processing their application. Applicant information is kept for six months after completion of the recruitment process.

Our responsibilities

• We only send electronic mailings about our work and aims to those who have given their consent to us to do so. However, a person can change their mind and withdraw their consent at any time. Every email has a link to enable the recipient to unsubscribe if they wish to stop receiving emails.
• In all other cases the law allows us to hold and process the personal information of supporters and others if it is in our legitimate interests to do so. We rely on our legitimate interests to maintain our mailing list, administer our donations, keep appropriate records, and to send occasional postal mail to those who have provided us with their address and who have indicated a wish to be kept informed. Relying on our legitimate interests means that we carry out an exercise to check that we will not cause harm to the data subject by processing their personal information, that the processing is not overly intrusive and that we will only do so in a way which is described in this notice. Our legitimate interests involve furthering our object of promoting and defending marriage as the lifelong and exclusive union of a man and a woman.

Telephone calls

Where we use publically available sources to obtain telephone numbers for supporters who have not provided us with this information, we do not contact anyone who subscribes to the Telephone Preference Service (TPS). However, if a person has consented to us telephoning them, we will contact them even if they subscribe to the TPS.

Security

We keep personal information secure with appropriate security measures in place to attempt to protect against the loss, misuse, and alteration of personal information.

We use secure server software to encrypt financial and personal information we collect online. However, the transmission of data across the internet is not completely secure. We cannot guarantee that loss, misuse or alteration of data will not occur whilst being transferred.

Sharing information

We will not share the personal information we hold with another organisation for their own purposes and we will never sell personal information for any reason whatsoever.

There are a few situations where our legitimate interests involve us using service providers whom we have contracted to fulfil specific services for us. For example, administering our mailings to our supporters involves certain functions being provided by service providers who process on our behalf the name and address details on our mailing list.

We currently use MailChimp to deliver to our supporters the emails they have signed up to receive. Where this is the case, we remain in control of the information and the service provider is not allowed to do anything with the information other than what we have requested. The service also enables us to gather statistics around email opening and clicks using industry standard technologies including gifs to help us monitor and improve our mailings. For more information, please see MailChimp’s privacy policy.

Donations made through our website are processed by Stripe or PayPal.

Worldwide transfer of data

If it is ever desirable to transfer data outside of the European Economic Area, we ensure that robust data-sharing agreements are in place. For example, MailChimp hosts its data in the US, but it has certified its compliance with the EU-US Privacy Shield Framework.

How long we keep data

Our relationship with our supporters and donors is generally long term, so we keep their personal information for as long as we need it to maintain that relationship or keeping the information is necessary. We take into account our need to meet any legal and regulatory obligations. These reasons vary from one piece of information to another. For example, we keep information relating to donations for seven years.

When we no longer need the information, we will dispose of it securely, using specialist companies to do this work for us if necessary.

Cookies

What are cookies?

Cookies are small text files that are downloaded to a user’s device when they visit a website.

Why do we use cookies?

We use cookies for the operation, security, monitoring and improvement of our website.

Some cookies are retained in a user’s browser for only as long as they visit our website, while others may persist for a longer specified or unspecified period.

Summary of cookies we use

In the course of a person’s visit to our website third-parties providing services on our website or having content embedded in our website may also place cookies on a user’s device to enable the functionality of their services and for their own purposes. We do not control how these third parties use cookies so our website users should refer to the third party’s own privacy and cookie policy. The table below details the third parties we have identified who may place cookies on a user’s device.

How do I change my cookie settings?

Our website users can delete cookies or instruct their web browser to delete or refuse cookies. However, if a website user deletes cookies or refuses to accept them, they might not be able to use all of the features we offer, they may not be able to store their preferences, and some of our website pages might not display properly.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

IP Addresses

We collect the request made by a user’s browser to the server hosting this website. This includes the IP address, the date and time of connection and the page selected. We have legitimate interests in using this information to ensure the security of our website, for system administration and to inform improvements to the website.

Data Subject Rights

Under data protection law, a person has the following rights in relation to their personal data:

Right to access

Subject to some exemptions, the right to access a copy of the personal information that we hold about them.

Right to correct

The right to obtain from us the rectification of inaccurate or incomplete personal information we hold concerning them.

Right to erase

The right to ask us to erase their personal information in certain circumstances.

Right to restriction of processing

The right to ask us to restrict the processing of their personal information in certain circumstances.

Right to object

The right to object to our use of their personal information where we use it on the basis of our legitimate interests. We shall no longer process a person’s personal information unless we can demonstrate compelling legitimate grounds for the processing. A person also has the right to object to processing of their personal information for direct marketing purposes.

Right to request transfer

The right to request transfer of their personal information in a structured, commonly used, machine-readable format. This right only applies to automated information where the processing is based on consent or under a contract.

Right to withdraw consent

The right to withdraw consent at any time where we are relying on consent to process the person’s personal data. However, this will not affect the lawfulness of any processing carried out before the withdrawal of consent.

More information about these rights can be found on the website of the Information Commissioner’s Office.

Accuracy of information

We take steps to keep our information about our supporters and others is accurate. Our supporters can help us by informing us of any changes to their details when they occur.

Enquiries

To make enquiries in relation to this privacy notice, exercise any of the above rights, or to make a complaint about our use of your personal information, please contact our Campaign Director at admin@c4m.org.uk or write to Coalition for Marriage at our registered office 5 Park Road, Gosforth Business Park, Newcastle upon Tyne, NE12 8DG.

If you are not satisfied with the way we deal with your complaint, you have the right to refer it to the Information Commissioner’s Office. You are also entitled to make a complaint to the Information Commissioner’s Office without first referring it to us.

Changes

We keep this privacy and cookies notice under review. It was last updated on 25 May 2018.